Our First Home Keyring Personalised
Celebrate one of life’s most exciting milestones with this beautifully personalised "Our First Home" keyring — a sweet, sentimental keepsake designed to mark the moment you step through the door of your very first home. Handmade and laser‑engraved in my Kent studio, each keyring is crafted from natural wood and finished with care, creating a meaningful little treasure that holds big memories.
The charming house‑shaped design makes it perfect for new homeowners, couples moving in together, or anyone beginning a new chapter. Your chosen personalisation — names, a special date, and even the house number — is engraved with precision to create a keepsake that feels warm, thoughtful and truly unique.
If you already have a design idea in mind you’d love to have engraved, you’re very welcome to send it to me by email or WhatsApp. Please make sure any images are high‑quality and include your order number so I can match everything up easily. And if you’re not quite sure what you want yet, that’s absolutely fine — share any ideas, themes or styles you like, and I’ll happily create a selection of design options for you to choose from. Or enjoy the keyring design as is and just change the names and date to yours.
To make this keepsake even more special, I also offer a discounted price when purchasing the keyrings as a pair — perfect for couples who want matching keyrings for their new home, or for gifting to both partners as a thoughtful moving‑in surprise.
Each keyring is engraved to order, and carefully packaged before being sent from my home to yours.
A heartfelt keepsake that captures the excitement, pride and joy of your very first home — made even sweeter when shared as a pair.
Returns and Refunds Policy
At Laser Touch Crafts, every item is made with care and personalised especially for you. I want you to feel completely happy with your order, so here’s how returns and refunds work.
Personalised Items
Because personalised items are created uniquely for each customer, they cannot be returned or refunded unless they arrive damaged or there is an error on my part.
If something isn’t right, please get in touch within 7 days of delivery and include a photo so I can put it right as quickly as possible.
Non-personalised items
Non‑personalised items may be returned within 14 days of delivery, provided they are unused and in their original condition. Return postage is the responsibility of the customer unless the item is faulty.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, I’m here to help. Please contact me within 7 days with:
• Your order number
• A brief description of the issue
• Clear photos of the item and packaging
I’ll work with you to resolve the problem quickly — whether that’s a replacement or a refund.
Cancellations
Orders may be cancelled within 24 hours of purchase, unless work has already begun on a personalised item. After this time, cancellations will not be possible.
Refund Process
Once approved, refunds are issued back to your original payment method. Please allow a few working days for your bank or payment provider to process the transaction.
Shipping and Delivery Info
Every order is created with care in my home studio. Because each piece is personalised, please allow 2–5 days for your item to be lovingly crafted before it’s ready to ship.
Delivery Costs
Shipping prices are calculated automatically at checkout based on the weight of your item. This ensures you only ever pay for the postage you need.
Couriers
I work with a range of trusted couriers to make sure your order arrives safely and on time. The courier used may vary depending on the size and weight of your parcel.
Seasonal delays
During busy periods, occasional delays can happen. I work hard to keep these to an absolute minimum, but if they do occur, please bear with me. I’ll always keep you updated so you know exactly where your order is in its journey.
Tracking
If you’d like to follow your parcel’s progress, please refer to your confirmation email where you should find a tracking link with the courier. Please allow 2-5 days for your order to be processed and created, then tracking will be set up and the link will be available.
Packaging
Every order is wrapped with warmth and care, ready to gift or enjoy the moment it arrives.
