Personalised Keepsake Box with engraved Rose
A truly meaningful way to treasure life’s most special moments, this personalised keepsake box with engraved rose features a delicate laser-cut heart design on the lid, paired with your own custom message — such as Happy 50th Wedding Anniversary, Happy 18th Birthday, Forever in Our Hearts, or any wording that holds sentimental value. Handmade, laser‑cut and engraved in my Kent studio, each box is crafted with care to create a timeless, heartfelt gift for anniversaries, weddings, birthdays, memorials or simply celebrating someone you love.
Inside the box, you’ll find a beautifully crafted engraved wooden rose — a separate keepsake in its own right. The rose can be removed and displayed on its own, and there is space on the stem for a personalised engraving, such as the couple’s names, a special date, or a short message to mark a milestone. It’s a touching extra detail that adds even more meaning to the gift.
The keepsake box itself is perfect for storing jewellery, letters, photos, small mementos or treasured items that deserve a safe and beautiful home. Your personalised message on the lid is engraved with precision, creating a piece that feels deeply personal and truly unique.
Each keepsake box and rose is engraved to order, and carefully packaged before being sent to you as soon as it's ready.
A heartfelt, elegant gift designed to hold the memories that matter most — crafted with love, personalised just for you.
Returns and Refunds Policy
At Laser Touch Crafts, every item is made with care and personalised especially for you. I want you to feel completely happy with your order, so here’s how returns and refunds work.
Personalised Items
Because personalised items are created uniquely for each customer, they cannot be returned or refunded unless they arrive damaged or there is an error on my part.
If something isn’t right, please get in touch within 7 days of delivery and include a photo so I can put it right as quickly as possible.
Non-personalised items
Non‑personalised items may be returned within 14 days of delivery, provided they are unused and in their original condition. Return postage is the responsibility of the customer unless the item is faulty.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, I’m here to help. Please contact me within 7 days with:
• Your order number
• A brief description of the issue
• Clear photos of the item and packaging
I’ll work with you to resolve the problem quickly — whether that’s a replacement or a refund.
Cancellations
Orders may be cancelled within 24 hours of purchase, unless work has already begun on a personalised item. After this time, cancellations will not be possible.
Refund Process
Once approved, refunds are issued back to your original payment method. Please allow a few working days for your bank or payment provider to process the transaction.
Shipping and Delivery Info
Every order is created with care in my home studio. Because each piece is personalised, please allow 2–5 days for your item to be lovingly crafted before it’s ready to ship.
Delivery Costs
Shipping prices are calculated automatically at checkout based on the weight of your item. This ensures you only ever pay for the postage you need.
Couriers
I work with a range of trusted couriers to make sure your order arrives safely and on time. The courier used may vary depending on the size and weight of your parcel.
Seasonal delays
During busy periods, occasional delays can happen. I work hard to keep these to an absolute minimum, but if they do occur, please bear with me. I’ll always keep you updated so you know exactly where your order is in its journey.
Tracking
If you’d like to follow your parcel’s progress, please refer to your confirmation email where you should find a tracking link with the courier. Please allow 2-5 days for your order to be processed and created, then tracking will be set up and the link will be available.
Packaging
Every order is wrapped with warmth and care, ready to gift or enjoy the moment it arrives.
